Service

A/R Recovery

Balances past 90 days are not “just old” — they are unfinished work with a filing clock.

A/R Recovery — Medflux

When A/R ages, cash freezes

Practices often keep current claims moving while older balances sit because nobody has bandwidth for payer phone time, secondary billing, or patient-responsible cleanup. Medflux A/R recovery is a focused project (or ongoing module) to work aged inventory systematically: inventory by payer and age bucket, prioritize by recoverability, work claims to resolution, and document what is truly uncollectible.

What is included

Aging analysis, claim-level follow-up, corrected resubmissions, secondary claims, coordination of benefits issues, and escalation of credentialing or contract problems that block payment. We separate insurance A/R from patient A/R when your policy requires different handling. Status reporting is inventory-based so you see dollars worked, dollars recovered, and dollars recommended for adjustment.

Clinician reviewing information on a tablet

How we prioritize

Not every aged dollar is equal. Large balances inside timely filing with clear payer responsibility come first. Claims missing auth, with exhausted appeals, or past filing limits are handled with honest disposition. The goal is cash and a clean book — not a vanity “touched claims” count.

What your practice sees

A measurable drop in 90+ and 120+ buckets where recovery is possible, plus a cleaner A/R that your ongoing billing team (in-house or Medflux) can maintain. Many practices use recovery as a bridge into full RCM once the backlog is under control.

FAQ

A/R Recovery questions

Often it is scoped as a project with a custom quote, depending on inventory size and age. We confirm approach after reviewing a sample aging report.

As far as timely filing, contract terms, and available documentation allow. We will not spend your time chasing balances that are structurally unrecoverable.

Next step

Find out what your practice is leaving on the table.

A free review of your recent claims and denials — plain findings, no pressure theater.

Chat with us